Terms and Conditions

Welcome to Savvy paws! These Terms of Service (“Terms”) govern your use of savvypaws.store and the purchase of products from our online store. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this Site, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services. By signing up, you agree to receive marketing emails from Savvy Paws. You may unsubscribe at any time

2. Eligibility Requirements

To use our Site and make a purchase, you must:

  • Be at least [18] years old (or the age of majority in your jurisdiction).
  • Provide accurate and complete information when creating an account or placing an order.
  • Agree not to use our products for illegal or unauthorized purposes.

3. Product Information & Availability

We strive to display accurate product details, including descriptions, images, and pricing. However:

  • Product availability depends on third-party suppliers and may change without notice.
  • Colors, sizes, and specifications may vary slightly due to manufacturing or supplier updates.
  • We reserve the right to limit quantities or cancel orders if stock runs out.
  • The information on this website is for informational purposes only and is not intended as veterinary advice. Always consult your veterinarian before introducing new foods, treats, or supplements to your pet, especially if your pet is elderly, pregnant, nursing, or has an existing medical condition.

4. Payment Terms

Accepted payment methods: [list payment methods, e.g., Visa, MasterCard, PayPal, etc.].

You will be charged at the time of order placement.

All prices are listed in [currency] and include/exclude applicable taxes depending on your region.

5. Shipping & Delivery

Orders are typically processed within 3-10 business days.

Estimated delivery times vary by destination and supplier.

Shipping costs and options are displayed at checkout.

We are not responsible for delays caused by suppliers, customs, or couriers.

6. Returns & Refunds Policy

Please refer to our Returns & Refunds Policy page for full details.

Customers may request a return or refund within 30 days of receiving the product.

Items must be unused, in their original packaging, and meet eligibility requirements.

Shipping costs for returns may be the responsibility of the customer unless otherwise stated.

7. Limitation of Liability

To the fullest extent permitted by law:

Savvy paws is not liable for damages resulting from misuse of products, shipping delays, or supplier errors.

We are not responsible for indirect, incidental, or consequential damages.

Our total liability shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed under the laws of australia.  Changes to These Terms shall be governed by and construed in accordance with the laws of Australia.

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes means you accept the updated Terms.

9. Product Safety Disclaimer

At Savvy Paws, your pet's safety is important to us. All products should be used only as intended and under appropriate supervision.

Pet owners are responsible for determining whether a product is suitable for their pet's size, age, health, and behavior.

  • Always supervise pets when introducing new toys, treats, supplements, scratching posts, strollers, or accessories.
  • Inspect products regularly for signs of wear or damage and discontinue use if a product becomes damaged.
  • Small parts or damaged items may present a choking hazard.
  • Scratching posts, climbing furniture, and pet strollers should be assembled and used according to the manufacturer's instructions.
  • Never leave pets unattended in strollers or elevated products.
  • Savvy Paws is not responsible for injuries or damages resulting from misuse, improper assembly, lack of supervision, or normal wear and tear.

By purchasing and using products from Savvy Paws, customers acknowledge that all pets are different and accept responsibility for the safe use of products.

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 savvypaws10@gmail.com

📍 1-29 National Dr, Dandenong South VIC 3175